Official Privacy Document

Privacy Policy web3t – How We Protect the Personal Data of Malaysian Members

This document transparently explains how web3t collects, uses, stores, and protects your personal information as a member of our casino and Sports Betting platform.

Last updated: 1 January 2026
web3t's Privacy Commitment
256-bit SSL Encryption
All data is fully encrypted
No Data Sales
Your data is not sold to third parties
Access Your Data
Members have the right to access their personal data
Regular Security Audits
Reviewed by independent third parties

Web3t Data Protection Principles

Web3t's six core commitments to protecting the privacy and personal data security of Malaysian members.

International-Standard Data Protection

All web3t members' personal data is protected with 256-bit SSL encryption and stored in server environments that comply with the highest international security standards. No data is stored without security controls in place.

Minimal Data Collection

Web3t only collects data that is strictly necessary to deliver platform services. No excess data is gathered, and every piece of information requested has a clear and legitimate purpose.

No Data Sold to Third Parties

Web3t does not sell, rent, or share members' personal data with any third party for marketing or commercial purposes without your explicit prior consent.

Full Control in Members' Hands

You have the right to access, correct, transfer, or request the deletion of your personal data at any time. Such requests can be submitted directly to the web3t support team.

Clear Data Retention Periods

Members' personal data is retained only for as long as necessary to fulfil service purposes or to comply with legal obligations. Data that is no longer required is deleted in accordance with secure disposal procedures.

Full Transparency in Data Use

The web3t Privacy Policy is written in plain, easy-to-understand language. There are no hidden terms or confusing technical jargon — you have the right to know exactly what happens with your data.

1 Introduction & Scope of This Privacy Policy

This Privacy Policy explains how web3t, as the operator of an online entertainment platform at web3t.best, collects, uses, stores, discloses, and protects your personal information when you use the platform, services, and features we provide.

By registering as a web3t member or continuing to use this platform, you consent to the collection and use of your personal information as described in this Privacy Policy. This Policy forms part of web3t's Terms and Conditions and should be read alongside that document.

This Privacy Policy applies to all web3t services, including Sports Betting on the Malaysia Super League, EPL, BWF badminton, and MPL Malaysia esports; Live Casino; slots; poker; and the VIP Rewards programme. It also applies to all communications between you and web3t via the platform, email, or live chat.

Important Note: web3t is committed to complying with relevant data protection laws in the handling of members' personal information. Should any material changes be made to this Privacy Policy, you will be notified via an in-platform notification.

2 Personal Data We Collect

Web3t collects your personal information through several channels — directly when you register or use the platform, automatically via tracking technologies, and occasionally through legitimate third parties. The categories of data we collect are as follows:

Data You Provide Directly:

  • Registration information: username, password (stored in encrypted form), Malaysian phone number, and email address.
  • Identity verification information (when required): full name as per MyKad, identity card number (MyKad), date of birth, and residential address.
  • Financial information: the payment methods you use, such as Touch 'n Go eWallet, GrabPay, DuitNow, or FPX — we do not store your full credit card number or bank account details.
  • Communications with the web3t support team via live chat or email.

Automatically Collected Data:

  • Technical data: IP address, web browser type, device operating system, and smartphone model.
  • Usage data: pages you visit on the web3t platform, time of visit, games played, betting markets accessed, and in-platform actions.
  • Session data: login information, active session duration, and in-account activity history.
  • Cookies and similar tracking technologies — explained further in Section 7.
Data Category Primary Purpose Legal Basis
Registration Information Identity verification & account management Contract fulfilment
Financial Data Processing deposits & withdrawals Contract fulfilment
Technical Data Security & platform improvement Legitimate interests
Usage Data Personalise the user experience Consent
Support Communication Query resolution & records Legitimate interests

3 How We Use Your Data

Web3t uses the personal information collected solely for the following purposes. We will not use your data for any other purpose without first obtaining your consent:

  • Account management: Creating and maintaining your member account, processing registrations, verifying identity, and enabling secure log-ins.
  • Transaction processing: Processing deposits via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, and FPX, as well as handling withdrawals of winnings to your Malaysian e-wallet or bank account.
  • Service delivery: Gives you access to Sports Betting, Live Casino, slots, poker, and all other features on the web3t platform.
  • Security & fraud prevention: Detecting and investigating suspicious activity to prevent fraud, money laundering, and platform abuse.
  • Service communication: Sending important notifications regarding your account, transactions, service changes, or security updates that require your attention.
  • Platform improvement: Analysing usage patterns in aggregate (not at an individual level) to improve the performance, user experience, and features of the web3t platform.
  • Legal compliance: Meeting applicable legal obligations, including anti-money laundering (AML) requirements and lawful reporting duties.
  • Responsible gaming: Monitoring gameplay patterns to identify members who may need responsible gaming support and providing appropriate assistance.

If you have consented to receiving marketing communications from web3t, you may withdraw that consent at any time through your account settings or by contacting our support team.

4 Disclosure of Data to Third Parties

Web3t does not sell, rent, or trade members' personal data to any third party for marketing purposes. However, there are limited situations where we may need to share your data with certain parties in order for web3t's services to function properly:

Trusted Service Providers:

  • Malaysian payment gateway providers, including FPX processors and e-wallet platforms, for the secure handling of your deposit and withdrawal transactions.
  • Cloud and hosting service providers that support the web3t platform — all contracted under strict data protection agreements.
  • Casino game software and Sports Betting providers that require minimum session information to deliver gameplay.
  • Third-party identity verification services we use for KYC (Know Your Customer) purposes when required.

Legal Obligations:

Web3t may be required to disclose members' personal data to the relevant authorities when compelled to do so by Malaysian law or a court order. In such situations, web3t will endeavour to notify the member in advance if legally permitted to do so.

Sale or Business Transfer:

In the event of a merger, acquisition, or partial or full sale of web3t's business, member data may be transferred to the new entity. In such circumstances, web3t members will be notified via an in-platform notification prior to the transfer, and members' data protection rights will continue to be upheld.

Our commitment: All third parties that web3t engages with are required to uphold data protection standards equivalent to or exceeding those applied by web3t itself. We will not permit third parties to use our members' data for their own purposes.

5 Data Security & Protection Measures

Web3t takes member data security very seriously. We implement multiple layers of technical and operational security controls to protect your personal data from unauthorised access, modification, disclosure, or destruction.

Technical Security Measures:

  • 256-bit SSL/TLS encryption for all communications between your browser and web3t's servers — indicated by the padlock icon in your browser's address bar.
  • Member passwords are stored in hashed form using a secure algorithm — even web3t staff cannot view your original password.
  • An active intrusion detection and prevention system (IDS/IPS) monitors platform traffic around the clock to identify suspicious activity.
  • Web3t servers are protected by layered firewalls and strict access controls — only authorised personnel are permitted to access member data.
  • Sensitive financial data such as card or bank account details are handled through PCI DSS compliant payment gateways — web3t does not store your full card number or bank account information.

Operational Security Measures:

  • All web3t staff with access to member data are subject to background checks and comprehensive data privacy training.
  • A least privilege access principle is applied — staff are only granted access to the data necessary for their specific role.
  • Internal security audits and vulnerability assessments are conducted on a regular basis, supplemented by penetration testing carried out by independent security firms.
  • Clear incident response procedures are in place to ensure any data breach is addressed promptly and appropriately.

While web3t takes all reasonable steps to protect your data, no digital security system can be guaranteed to be 100% foolproof. You are also responsible for keeping your own password and devices secure.

6 Your Personal Data Rights

As a web3t member, you have certain rights regarding your personal data. web3t is committed to respecting and facilitating the exercise of these rights. Your key rights are as follows:

Right of Access

You have the right to request a copy of the personal data web3t holds about you. Such requests will be processed within 30 business days.

Right to Rectification

If the personal data web3t holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.

Right to Erasure

Under certain circumstances, you may request that web3t delete your personal data — subject to any applicable legal retention obligations.

Right to Restrict Processing

You have the right to request that web3t restrict the processing of your personal data in certain situations, such as while a dispute over the accuracy of the data is being investigated.

Right to Data Portability

You have the right to receive the personal data you have provided to web3t in a structured, machine-readable format, and to transfer it to another platform.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes, or where processing is based on web3t's legitimate interests.

To exercise any of the above rights, please contact the web3t support team via live chat or email at support@web3t.best. web3t will respond to your request within a reasonable timeframe and will not charge for routine, legitimate requests.

7 Cookies & Tracking Technologies

Web3t uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored in your browser when you visit the web3t website.

Types of Cookies Used:

  • Essential Cookies: Required for the web3t platform to function properly. This includes login session cookies, security cookies, and language preference cookies. These cookies cannot be disabled without affecting core platform functionality.
  • Performance Cookies: Collecting information about how you use the web3t platform — pages visited, time spent, and any errors encountered. This data is used in aggregate form to improve platform performance.
  • Functional Cookies: Enables the web3t platform to remember your preferences — such as language settings, currency denomination, and display options — for a more personalised experience.
  • Analytics Cookies: Helps web3t understand how members interact with the platform as a whole, enabling better-informed decisions about improvements.

You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect the functionality of the web3t platform and your overall user experience. For guidance on managing cookies in your browser, please refer to the official documentation for your browser of choice.

8 Data Retention Period

Web3t retains members' personal data only for as long as necessary for the purposes outlined in this Privacy Policy, or as required by applicable law. Our general principle is to retain as little data as possible for as short a time as possible.

Data Type Retention Period
Active account information (username, phone number) Throughout the active account period + 2 years after closure
Financial transaction records (deposits & withdrawals) 7 years (Malaysian financial legal requirement)
Betting history and gaming activity 3 years from the date of activity
Customer support communication logs 2 years from the date of communication
Identity verification documents (KYC) 5 years after account closure
Technical log data (IP, session) 90 days from the log date
Analytics cookies 13 months from the date the cookie was set

Once the retention period expires, personal data will be securely deleted or anonymised using methods that ensure it cannot be recovered. In cases where extended retention is required due to ongoing legal proceedings, data will be retained until the matter is fully resolved.

9 Children's Privacy

The web3t platform is intended solely for adults aged 18 and above. web3t does not knowingly collect personal data from individuals under the age of 18. If you believe a minor has registered an account on web3t, please contact us immediately at support@web3t.best so that prompt action can be taken.

Web3t applies age verification during the registration process and reserves the right to request proof of age at any time. Accounts suspected of belonging to individuals under the age of 18 will be suspended immediately while an investigation is carried out.

10 Privacy Policy Amendments & Contact Us

Web3t reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or platform service improvements. The "Updated" date at the top of this document indicates when the most recent amendment was made.

For amendments that involve material changes to how we use your personal data, web3t will provide at least 14 days' notice before the changes take effect, via in-platform notification or email. Your continued use of the web3t platform after the effective date constitutes your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or web3t's use of your personal data, please contact us via:

  • Live Chat: Available 24 hours a day, 7 days a week in Bahasa Melayu via the web3t platform.
  • Email: support@web3t.best — we will respond within 2 business days.

Your privacy matters to us. Every data-related enquiry is taken seriously and handled by trained staff — not just an automated system.

Related Documents
Your Privacy Rights

Want to access, correct, or delete your personal data? Contact us — we will respond within 30 days.

support@web3t.best

Live chat is available 24 hours a day, 7 days a week.

Web3t's Commitment to the Privacy of Malaysian Members

Our members' trust is web3t's most valuable asset. We understand that you are entrusting us with sensitive personal information — and we do not take that responsibility lightly.

Every data-related decision at web3t is made with members' interests and privacy as the priority. The web3t security team works continuously to keep our platform secure and your data protected.

Independent security audits conducted every six months
No data sold to advertisers or data brokers
Secure data deletion when no longer required
web3t staff undergo annual data privacy training
Response to privacy rights requests within 30 days
web3t Data Protection by the Numbers
256-bit
SSL Encryption
24/7
Security Monitoring
0
Sale of Data to Third Parties
30 days
Data Request Response

Web3t Terms & Conditions — Documents Related to This Privacy Policy

This Privacy Policy should be read alongside the web3t Terms and Conditions, which set out the full terms governing use of the platform. Together, both documents form the complete agreement between you and web3t regarding your use of the platform and the handling of your personal data.

In the event of any conflict between this Privacy Policy and the Terms & Conditions, the Privacy Policy shall take precedence on matters specifically relating to the protection of personal data.

Read Full Terms & Conditions

Your Privacy Is Secure — Ready to Start Playing at web3t?

Register for a web3t account today and play with peace of mind — your personal data is protected, transactions are encrypted, and Malay-language support is available 24/7 for any enquiries.

Bahasa Melayu